Mapping the evolution
(and elephants)
of the Retail Branch
WHAT
The Evolution of the Retail Branch
Hybrid Branches that move the banking experience into the public network. (e.g. UK Post Offices)
High Street Fashion meets high street Tech as Financial Institutions evolve the Retail Branch Experience
Digital First, community second as neo banks join forces with Traditional FIs for a modern banking solution
The Elephants inside the evolution
Customer Journeys shifting in real time.
Tech & Innovation rallying to reduce costs, increase profitability, but at what expense?
All change for staff, procedures and processes is not for the faint of heart
Mapping the
way forward
Case Studies and Use Cases by those already in the thick of it.
Interviews and Lessons Learned with subject matter experts pioneering the way forward.
Shared Best Practices that elevates
the industry.
Documenting the learnings and sharing the methodologies
Insights, Temperature Checks
& the Tech Disruption
WHO
Contributed by Antuar, C.T.H.I.S. is a comprehensive approach to better decision making that utilises key functions and areas of expertise, across your Branch Innovation project. #ElephantinBranch is using this framework to identify subject matter experts to join us on the podcast to better inform our 360 degree view on the case for, and against, branch innovation.
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WHY
When change is the only constant, let Innovation be its echo
We are ready for a candid conversation that invites a 360-degree view about the future of the branch as we collectively map out a way forward with banks, credit unions, consultants, technology firms, hardware vendors, interior design firms, and those that advise on staff, culture and change management.
Who is #ElephantInBranch for?
Anyone who is working with, or for, a Retail Branch initiative that is asking questions about innovation, mobile, cloud, trends, profitability, and long term sustainability.