Gearóid PowerMar 215 minResources[PODCAST] Reimagining Money Experiences In BankingWhen we ask and do research around financial systems, they say that improving the customer experience is any financial institution's top mis
Gearóid PowerMar 155 minResources[PODCAST] How To Make Banking Better In 2022We need to be honest about the fact that banks are so far behind the rest of the economy right now that they should leave innovation to othe
Gearóid PowerFeb 174 minResources[PODCAST] Improving Financial Health for All Requires Unprecedented ActionAccording to research done by the Financial Health Network, about two-thirds of the US population is considered either financially coping or
Gearóid PowerFeb 104 minResources[PODCAST] Is Digital Banking Already Overdone?Is retail important to you? Or is it moving to more digital? The efficiency says more digital does the customer say more digital? That's whe
Gearóid PowerFeb 35 minResources[PODCAST] Retail Banking Trends To Watch In 2022In a rising rate environment, we're going to see the deposit side of the equation which we've not seen in 20 some odd years, move at paces i
Gearóid PowerJan 102 minFutureReengineering Retail Banking In 2022Retail banks have long dominated market shares and realized economies of scale but even that, has its own limits. Further aggravated by the
Gearóid PowerJan 64 minResources[PODCAST] Quickness and Agility has Been Key for American National BankThroughout the pandemic, the banking sector worked hand in hand with commercial and personal banking clients, guiding them through the ongoi
Gearóid PowerJan 64 minResources[PODCAST] In-Person Banking Remains the Way of the FuturePosturing in COVID and how banks have had to adjust and change, it's interesting to see how people would view and talk about the word custom
Gearóid PowerDec 14, 20213 minResources[PODCAST] Bridging the Digital Gap: Humanising the Banking Experience In the Post-COVID WorldCustomers want more from their engagements. With everything going digital from products to services, your customers are expecting a level
Gearóid PowerDec 10, 20215 minInsights[REBLOG] The New Frontier of Digital TransformationAll of us are now living in the age of digital transformation. And the thing is, this change has complexity and ambiguity tied to it especia
Gearóid PowerDec 9, 20213 minResources[PODCAST] Why the Bank Branch is Still RelevantBranch networks are greatly being impacted by this shift to digital transactions. And while the digital landscape is convenient, security an
Gearóid PowerDec 8, 20215 minResources[PODCAST] Designing a Future-Ready Branch NetworkTo differentiate product and service offerings going forward, legacy financial institutions must focus on building a distribution network th
Gearóid PowerDec 7, 20211 minFuture#ElephantinBranch: Mapping the Evolution (and Elephants) of the Retail BranchAccelerated by COVID-19, branches are going through an evolutionary change. And financial institutions are coming together to explore to cre